In today's public libraries, there is a disconnect between the integrated library system and the end-user, the librarian. Librarians frequently voice dislike of their systems, or parts of their systems, and even lay claim to the idea that these systems sometimes make their jobs harder rather than easier. Given all the information available to knowledge management personnel, I know there must be a way to fix this problem. First, however, the root of the problem must be identified. This survey seeks to find out whether the problem lay with the software itself, or with the training librarians are receiving on this software. Is it that the integrated library system as we know it has truly become more cumbersome than it is worth, or is it that end-users are no longer receiving the training necessary to get the most out of these systems? To help contribute to this study, please click the link below and answer the questions to the best of your ability. They are entirely anonymous and you may skip anything that makes you uncomfortable. If you should happen to have any further questions about the survey, please feel free to e-mail me. Thank you very much for your time and your assistance!

Lyndsey Williams
Graduate Student
Kent State University

Use of Integrated Library Systems