Welcome to the Survey on the Information Use and Behaviors of Knowledge Management Professionals. Knowledge Management is a profession which has come of age in the 21st century. To date no comprehensive review of knowledge management professionals’ information needs has been conducted. In addition to this gap, there has not been a comprehensive review of the full information landscape for the knowledge management profession. This is challenging due to the multi-disciplinary nature of the knowledge management field. The body of information includes all aspects of the domain, the types of information of import to the profession, and the sources that provide access to this information, whether commercial or public. In order to address these challenges, it is important to understand what information is of value to the profession. It is also important to understand how knowledge management professionals find information today, and how they use it in fulfilling their professional roles and responsibilities. This survey was first administered in 2012. The results of the 2012 survey will be published in 2014. Our intent it to continue to survey the profession bi-annually to develop a strong understanding of needs, uses and behaviors.

We welcome and encourage your participation in this survey. Before taking part in this study, please read the consent form below and click on the "I Agree. Take me to the Survey" button at the bottom of the page if you understand the statements and freely consent to participate in the study. Before taking part in this study, please read the consent form below and click on the survey link at the bottom of the page if you understand the statements and freely consent to participate in the study.
Consent Form
This study involves a web-based survey. The study is being conducted by Dr. Denise Bedford, the Goodyear Professor of Knowledge Management at Kent State University. It has been approved by the Kent State University Institutional Review Board. The survey is entirely voluntary and you may terminate your participation in the survey at any time. No deception is involved, and the study involves no more than minimal risk to participants (i.e., the level of risk encountered in daily life).
Participation in the study typically takes 30 minutes and is strictly anonymous. Participation is limited to responding to the survey. The survey may be completed entirely online. All responses are treated as confidential, and in no case will responses from individual participants be identified. Rather, all data will be pooled and published in aggregate form only. Participants should be aware, however, that the experiment is not being run from a "secure" https server of the kind typically used to handle credit card transactions, so there is a small possibility that responses could be viewed by unauthorized third parties (e.g., computer hackers). Many individuals find participation in this study enjoyable, and no adverse reactions have been reported thus far.
If participants have further questions about this study or their rights, or if they wish to lodge a complaint or concern, they may contact the principal investigator, Professor Denise Bedford at (301) 787-5257 ; or the Kent State University Institutional Review Board, at (330) 672-2704.
If you are 18 years of age or older, understand the statements above, and freely consent to participate in the study, click on the survey link below to begin the experiment.
I agree. Take me to the survey.

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